MURAL continues to partner with Jeff Gothelf (@jboogie), author of Lean UX, to investigate how to run interactive workshops with remote participants. On Tuesday July 28 we piloted a second session of Jeff’s Lean UX workshop. (See our summary of the first session in a previous blog post).
In our second round of Jeff’s Lean UX workshop, we had a group of four volunteers. None of the participants knew each other in advance. The session lasted just over 3 hours.
Once again, MURAL served as the main tool for the interactive activities. With a little practice, everyone got the hang of it quickly.
Color-coding activities helped reinforce the Lean UX approach. Our goal was to build hypothesis statements. These are generated from the first four exercises, which each had a unique color. The fifth step comes elements from the first four. The colors show clearly how the previous work rolls up into well-formed hypotheses.
Dot Voting once again proved to be a useful feature. We used it in the first exercise to prioritize ideas. And of course, with MURAL voting is anonymous. One participant said, “The dot voting being kept private is great for reducing bias.”
We made some small, but significant changes to the workshop this time. These all proved to help the flow of the session:
Another key addition to this workshop was the ability to observe. We used GoToWebinar for the conference call. Jeff and the participants joined as panelists, allowing them to use their webcams. Other joined as attendees in “listen & view only” mode.
In total we had about 20 observers. Feedback from the observers was mostly positive. One observer said: “I thought it was really good.”
Many of them stayed on for the entire session. Of course, we assume they were multi-tasking during the workshop. But they seemed to have found value in just watching. We have some ideas how to improve the observer experience in the future.
Overall, this session went much better than the first. Participants gave the workshop very positive scores in a post-session survey. Here’s what participants had to say:
“It was really good. I could see this being especially valuable for distributed teams”
We will announce further workshops in the future. Check this blog to stay informed.
Thank you to Jeff and everyone who participated!