Notes That Stick

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Professor Jeanne Liedtka of UVA's Darden School of Business joined us for MURAL Imagine to share her latest research on maximizing the ROI of design thinking.

MURAL for educators had a recent presentation by Adam Kallish, which focused on how design can address contemporary complexities at the macroeconomic level.

Two experts in Jobs to Be Done Theory joined us to speak about taking the guesswork out of innovation—and creating solutions to meet customer needs.

What might we find at the intersection of imagination work and remote collaboration? Join us at MURAL Imagine as we explore these critical topics.

Ole Qvist-Sørensen, co-author of Visual Collaboration, and process illustrator Sophie Lind Mesterton joined MURAL consultant Jeff Eyet to share tips and tricks on using visualization in online classroom settings.

In this light and humorous post, Santi discusses his journey to MURAL back in June 2019. He delves into his background, MURAL's hiring process, and what it's like to work on the technical side of our company

Sticky notes, images, text, frameworks and templates are all elements you can use to add structure to a mural. But how about other visual features?

In March, much of the world went home. But there is important work to do. In the midst of mind-bending changes to our realities, we are all learning new skills, tools, and patterns of online work that are likely to permanently alter how we imagine...

Confluence launches updated template gallery with 75+ new templates featuring contributions from MURAL.

The COVID-19 pandemic has introduced a new challenge - social distancing from one another to reduce the spread. That's why I invited six colleagues to do a quick brainstorming method from across locations. Here's how we generated 70+ ideas in 15 m...

If there was ever a story that exemplified, "Timing is everything," this is it. At the end of 2019, I was working on a project with some colleagues based in New York when some team members expressed their frustration with...

In this brave new world, many sales teams have had to shift suddenly to remote work. During a recent conversation, a friend mentioned that COVID-19 has been the single driver to her company’s digital transformation strategy!

How do we prepare for collaborative online meetings at MURAL? We teamed up with our friends to get a behind-the-scenes look at how to make it happen in real time. Our friends from Voltage Control and Design Sprint Ltd joined Backstage Pass, our...

Building off Mickey McManus's work published in the book 'Trillions,' Mickey and Diana Dosik of Boston Consulting Group joined our Head of Services, Mark Tippin to discuss how we continue to exist in a world where there are trillions of processors...

She's the Head of Culture and Collaboration at MURAL, and she comes into that position with a wealth of knowledge about all things remote collaboration.

With teams around the world suddenly going remote, we thought it might be helpful to highlight some useful collaboration templates available to you in MURAL.

Co-authored by Seema Jain, MURAL & Ashley Welch, Somersault Innovation

Glenn Fajardo, instructor at the Stanford d.school and seasoned online facilitator, joined forces with MURAL's Ward Bullard to demonstrate what a virtual classroom could look like.

A recap of the 'Suddenly Remote?' webinar series, led by Hailey Temple and Mark Tippin. Includes links to templates, recordings, and helpful resources.

The uncertainty and fear around the world not only affects us as a business, but also as humans. We’re focused on keeping our business moving forward, while taking the time to care for ourselves and our families.

On March 3rd, our own Jim Kalbach was joined by Parker Lee, managing partner at Territory, and Jim Van Over from the Chief Innovation Office at ServiceNow to discuss the Work Forward movement they've started - and how you can be a part of it.

Whether it’s budget cuts, travel restrictions, or health concerns, more and more organizations are being forced to experiment with remote work.

Outbreaks of coronavirus and influenza* have forced entire countries to experiment with remote work. This is a new dynamic for many teams. For some, this means meetings and classes are cancelled until further notice.

I recently had the pleasure of presenting at the Experience Design 2020 Conference in Denver, CO with Rebekah Baker of Salesforce.

Program Increment (PI) Planning is part of the SAFe (Scaled Agile Frameworks), a regular routined event that occurs with a planning agenda for Agile Release Train teams to align on a shared mission and vision, and to iterate on the next PI. Historica

Meetings are evolving. Remote and flexible work are growing global movements, which means online meetings are a necessary part of our work.

We were joined by Bigger Picture's founder Ole Qvist-Sørensen last week, along with our own Mark Tippin, for a webinar exploring the basics of Visual Collaboration, the title of the newly released book co-authored by Ole.

Today we announced a $23M Series A round of funding led by Radian Capital, and quickly followed by Endeavor Catalyst and Gradient Ventures. Thank you Weston, Darian, and your teams. You truly understand our vision (you’re also our power users!) and w

Imagine using digital screens in your sessions that basically work like giant iPads. Wouldn't meetings and working sessions be much more engaging than with an 'old school' projector or TV screen?

Digital alternatives are available to replace flip charts and whiteboards. There’s no need to point webcams at boards or share photos of post-its anymore.

We were joined by XPLANE's Creative Director Tim May last week, along with our own Jim Kalbach, for a webinar exploring visual frameworks for collaborative sensemaking.

On November 11-12, we joined with over 1,000 product management devotees, visionaries and veterans at ProductCon Los Angeles to learn the best practices behind the most successful products

In our first webinar with Professor Jeanne Liedtka (University of Virginia’s Darden School of Business), she reported on her in-depth research of over 30 organizations who used design thinking in practice -

The Human Factors and Ergonomic Society (HFES) hosted their 63rd International Annual Meeting in Seattle, WA last week. This event brings together a diverse range of professionals and students, resulting in a ton of invaluable conversations.

The idea of pre-work has existed long before we had a catchy name for it. Think of the list of books your school would give you to read over the summer.

Workshops and conferences inspire energy and excitement about a topic across a community. It’s easy to decide with people in the room, but it is challenging to keep that momentum beyond the workshop.

The 3rd annual Google Design Sprint Conference, also known as SprintCon19, was an immersive 3-day event held on Google's very new Boulder, Colorado campus.

For highly complex engagements, MURAL templates often need to be customized. While MURAL’s canvas & toolset can accommodate nearly everything you throw at it, scaling up for remote teams and virtual environments can be a challenge.

During my three years at SAP, I proudly called my pre-sales team the “Business Therapists.” Our human-centered design approach brought a special flavor to our work.

Learning by doing is an essential part of success -- digital collaboration is like a muscle. It needs daily exercise to build strength, but also for us to build confidence in our abilities.

MURAL took our show on the road to Chicago in August, and worked together with LUMA Institute and other Design Thinking champions to introduce this trend to an underdog department within companies: The Human Resources/People + Culture teams.

Everything we know about collaborating at work is changing: where it's done, how it's done and who does it.

'Innovation' and 'Leadership' are two words that get used often - sometimes too often - on their own, but are rarely used together.

Joe Lalley, currently at PwC, helps people and teams solve problems through the process of design. He believes the key to successful design is having empathy for the people who will experience your product or service.

Over 20 years ago Steve Jobs uttered the words, “You’ve got to start with the customer experience and work backwards to the technology.” Some point to this moment as the birth of Design Thinking or Human-Centered Design.

Leading a design movement at a company can be an isolating experience. Introducing terms like "empathy" and coaxing teams to take more time for research is a tough task.

A summary of Austin’s 1st Annual Facilitator Summit, led by Douglas Ferguson and the team at Voltage Control.

To me, learning how to use MURAL is not about how to add a sticky note to a canvas. It’s about how to transform the way that I work in a collaborative, digital way - regardless if I'm co-located or remote.

After running hundreds of design sprints and training thousands of people across the world, AJ&Smart have a good handle on the most common challenges that people face when attempting to introduce a new process, both personally and within a company.

You might associate the term ‘storytelling’ with fairy tales, children's stories, or the like. You might also picture a storyteller dramatically engaging a small circle of people with a well-crafted narrative.

"Design thinking isn't just a methodology, it's a mindset." - Idean

As we make more progress with design thinking and it gains continued adoption within the world's most innovative companies, the urgency of how we measure it grows.

Consultants collaborate with clients to help solve their challenges and make them grow. These clients need to constantly transform processes, products, and services to remain competitive.

The first ever global virtual design sprint was generated from a simple thesis: If design sprints work well with everyone in the same room, could that same success be achieved in a virtual environment?

Design-led organizations thrive when they instill a culture that makes it safe and normal for their teams to collaborate visually. But culture takes time to develop and not everyone becomes a design guru overnight.

We don't always have the time or resources to conduct a full design sprint - or we just don't need the complete structure of a design sprint at that time. But we do need to prototype and test our concept - quickly and efficiently -

Andrew Marti is a Presales Lead at SAP. Our Head of CX, Jim Kalbach, caught up with him to find out more about how his team uses MURAL for sales.

Jim Kalbach, Head of CX at MURAL, co-taught a course at the Stanford d.school with project partner Amnesty International. We sponsored the use of the MURAL platform for the duration of the course.

Design workshops help companies frame challenging problems and find optimal solutions - but what happens when you're on a globally distributed team?

Looking to improve how your teams work together? Create shared rituals. We talk with David and Mary Sherwin, authors of Turning People into Teams, to find out how.

As a facilitator, you have the opportunity to create brief experiences to elevate/punctuate moments throughout a design sprint. These special touches are where impact is made, what clients remember - and what make your sprint kickass.

Let’s face it: online meetings can be awkward, especially when you don’t know anyone in the video call. You might still be waking up with your first cup of coffee while someone else is bouncing with energy in a later time zone.

Online design collaboration can be challenging when you’re starting out. There are a lot of tools out there that can get the job done, but why adopt yet another new tool that could make team collaboration more difficult?

Remote work is becoming increasingly mainstream. Whether you're remote all the time, have flexible in-office policies, or collaborate with teammates who work remotely, chances are high that this trend affects you.

Since the launch of the Google Ventures book, Sprint, companies around the world have been relying on design sprints to create new products and services.

There are many concepts that qualify as "positive team attributes", but not every team works in the same way or values the same things - so there's no universal guide that every team can follow to find success.

Conversations matter. We literally build our lives one conversation at a time, but we're also defined by the limits of the conversations we can and can't have.

Design sprints are a great way to bring your team together to focus on a single problem - but what if your team doesn’t have the time or budget to fly everyone to the same location to run a sprint?

Right now you may be juggling multiple projects individually or within your team. I know the feeling - a bunch of meetings every day, all of them focused on different projects or spent with different team members, multitasking to the extreme.

We've designed Facilitator Superpowers to save you time and keep you in control of your sessions, so you can focus on running a happy and productive workshop or meeting.

Do you use Microsoft Teams to chat, host video meetings, share files, and collaborate with others at work? Now you have the power of MURAL at your fingertips inside of Teams.

Sometimes, the best way to express what you have in your head is to sketch it out. We’ve added some more tools for you to make working this way in MURAL even easier.

How can you make your organization more innovative, adaptive, and creatively competitive?

What should we do next? That might be the most important question a product decision maker has to answer, several times a year. Although there are many prioritization methods out there shared by different “experts”,

MURAL offers training on a variety of topics, from remote design thinking to how to use MURAL with multiple devices.

Automattic is the poster child of remote companies. The maker of WordPress.com, they have worked effectively with a completely distributed workforce for over a decade.

It's been a great year for those of us who promote the use of Design Thinking. Change-makers in large organizations, you now have examples and frameworks to make & support business cases.

Jenny Price is a designer, strategist, and program director. As a design facilitation leader and mentor in her current work, she guides higher education teams through discussions and strategies for enhancing community engagement and experiences.

People around the globe have recognized the value of design thinking, yet many are struggling to successfully integrate it into their daily work and work culture.

Tying customers needs to product features is a challenge for most product and development teams. At MURAL, we try to solve this issue using jobs to be done.

Design thinking offers a problem-solving approach widely adopted by the most innovative companies and organizations - but beyond anecdotal success stories, there is little (in-depth) research to validate its actual impact - until now.

Stefanie Owens leads the user research practice at O'Reilly Media. Her team of talented designers manage to stay connected and creative despite being distributed across the U.S.

A Design Studio helps us visually articulate how our product features and ideas will look and behave.

Developing your team's strategy at the end of the year can feel a bit daunting, but it doesn't have to be.

If you think remote collaboration is hard, you’re not alone. Chances are one of these challenges sounds familiar:

People are inherently creative, but all too often fail to embrace it. They need to develop what IDEO’s Tim Brown refers to as creative confidence. The same holds true for working together, especially in distributed settings.

If you’ve ever been frustrated at the lack of tangible takeaways following a design workshop, you’re not alone. Many teams find that design thinking workshops don’t often lead to real product improvements.

There’s an urgency for organizations to be flexible and adaptable to quick-shifting market and social trends. Creating business value and solving customer needs must be done in the most efficient and cost-effective ways.

Defining and developing your product can feel like an elusive task. But it doesn’t have to.

Around the world, people are recognizing the value of design thinking for more than just products and services. Yet many organizations have a hard time scaling the methods company-wide, causing innovation to suffer.

Chris Kimbell Head of Design at Trello, part of Atlassian. His team consists of product design and research talent, distributed across a few time zones.

We know the final weeks of any quarter are fast and furious for just about everyone, and believe that teams can greatly benefit from setting aside time for reflecting collaboratively on the quarter's strengths and areas of opportunity.

Why do we do what we do? Because we believe everyone in the world can be creative. Sometimes it just takes the right tools to bring it out.

MURAL is not just for designers. Anyone can work through problems visually, regardless of your role or type of work.

MURAL’s Customer Success team has recently launched an initiative to learn more about the unique ways our members have built day-to-day collaboration habits with MURAL.

If you’re reading this, you already believe that design drives great customer experiences and great customer experiences drive growth.

All the signs are there: remote work is on the rise, and its upward trend will continue. By some estimates, up to half of all U.S. workers will carry out their jobs remotely by 2020.

With all that goes into product implementation, a key challenge for Customer Success Managers is maintaining customer happiness without stifling ongoing strategic conversations.

MURAL workshop recreated digital collaboration scenarious, challenges and solutions.