Case studies

See how SAP streamlined account planning, improved onboarding, and won customers using Mural’s visual collaboration platform for sales efficiency.

Discover how the sales team at IBM improved performance by enhancing their feedback process.

HPE leverages Mural and the LUMA System™️ to host workshops with cross functional teams to improve customer centricity, break down silos, and accelerate time to market.

SAP used Mural and Microsoft teams to collaborate on human-centered design in a hybrid work environment, improving overall efficiency by 10%.

Accenture leverages Mural and incorporates LUMA System practices to deliver Agile training to internal teams and clients for an interactive and engaging experience.

A global telecommunications organization is able to collaborate on service design, regardless of their geographic distribution.

The global leadership team at Thoughtworks used Mural to facilitate collaborative and efficient strategic planning — entirely online.

Steelcase used visual collaboration to align its global workforce while transitioning to hybrid work.

We developed an interactive workshop that creates an innovative environment for geographically distributed teams and supports more effective design collaboration.

A design team at Pearson worked through geographic and cultural barriers to develop an education app for Syrian refugees and youth in crisis.

Distributed teams at Officeworks use Mural to brainstorm, facilitate workshops, and collaborate from anywhere.

Jacobs used Mural to create a collaboration hub for their Focus 2023 initiative.

Intuit created a service blueprint that enabled a cross-functional team to both reduce support hours and improve the overall customer experience.

How researchers, caregivers, and neurodiverse adults used design thinking methodologies to create solutions for everyday challenges.

How GitLab leverages Mural to build an industry leading product with a globally distributed team.

Leveraging an agile approach, Github conducted a week-long remote design studio to develop the cornerstones of their award-winning brand launch story.

In efforts to constantly enhance the way they work, E*TRADE adopted an agile methodology allowing them to make smaller design changes often, while monitoring market trends and customer feedback.

For the first time, Capco ran design thinking workshops entirely digitally, allowing dozens of client stakeholders across global offices to participate when appropriate, wherever they were located.

Learn how Booz Allen facilitated a large-scale, remote PI planning workshop with a U.S. government agency.

How one university's faculty and students embraced digital collaboration during the pandemic and beyond.

Teams at Emerson transitioned to running workshops and training sessions virtually, to work more efficiently and make sure everyone's voice is heard.

Autodesk set out to become a hybrid-first company. Learn how Mural and the LUMA System helped them achieve their goal and increased their employees' confidence.