Collaboratively build concept maps and diagrams

Easily collect ideas and feedback to map key concepts using Mural’s intuitive features.
A concept mapping activity in Mural
Collaborators making a concept map in Mural

Why Mural for concept mapping?

  • Capture everyone’s ideas quickly and easily using sticky notes, GIFs, images, links, and more.
  • Bring everyone together in a shared digital space so that every voice is heard and all opportunity gaps are covered.
  • Easily share your concept map with collaborators, or all or part of your map in a wide variety of formats
  • View and edit the concept map in real-time, so all team members can contribute, review, and refine ideas.
  • Manage permissions and make changes and adjustments, so that the concept map is always up-to-date.
  • Use the deep insights gained from concept mapping to create more detailed plans and strategies.

Make concept mapping more collaborative with Mural

Mural’s intuitive platform combines guided methods with templates and tools that make mapping key concepts more collaborative and impactful.

Sticky notes & text

Add ideas, action items, and more as a sticky note or text box — then change the colors and cluster to identify patterns and new solutions.

Mapping and diagramming

Build quick and easy visualizations of flows, maps, processes, hierarchies, journeys, and more.

Infinite & resizable canvas options

Choose the right canvas for your collaboration goals — flexibility without limits.

Real-time collaboration

Add more productivity and engagement to meetings and calls with features to guide collaboration.

Outline navigation & instructions

Structure your mural for easy navigation, then add activity instructions for collaborators.

Tags on sticky notes

Customizable labels make it easy to find, organize, and categorize your work in a mural.

How to get started with Concept Mapping

To get started concept mapping with Mural, users can select from a range of pre-designed templates that make it easy to capture everyone’s ideas and build out the concept map collaboratively. The templates are designed to help teams quickly identify relationships between ideas, gain deeper insights, and create a visual representation of a topic or process. Once the concept map is complete, users can share it with the rest of the team and make adjustments as needed.

  • Start from a blank canvas or with one of Mural's hundreds of templates for popular outcomes.
  • Each template includes facilitation tips to guide your team through each activity.
  • Add collaborators with unlimited visitors included with every membership.
  • Run an engaging real-time session or invite your team to share feedback asynchronously.
  • Embed or export your whiteboard for a record of all the amazing collaboration.

Invite your team and start mapping concepts and solving complex problems with Mural.

Mural works with your team

Explore free template recommendations and popular use cases.

Frequently asked questions about Concept Mapping

How do you add collaborators to the concept map?

What are the benefits of using a concept map?

How do you create a concept map?

Service design at scale | Intuit

How Intuit created a service blueprint that enabled a cross-functional team to both reduce support hours and improve the overall customer experience.
An image of a mural from Intuit's cross-functional collaboration across their customer experience team