Two‑way sync for Jira and Azure DevOps: One update, instant alignment

Keep product, design, and engineering aligned with less admin work.

When updates live in separate tools, teams lose alignment.

As an example, let’s say a product manager updates a story in Jira, but designers keep working from old requirements. Or, developers log progress in Azure DevOps, while the product and UX teams are stuck with outdated specs.

That’s why we built two‑way sync for Jira and Azure DevOps in Mural.

Key highlights:

• Keep Jira or Azure DevOps and Mural in sync in real time so every team works from the same source of truth.
• Capture ideas in Mural and instantly turn them into linked issues or work items for faster planning and execution.
• Make updates once and see them reflected everywhere. No more duplicate data entry or outdated specs.

What is two‑way sync for Jira and Azure DevOps?

Two‑way sync helps you keep your Jira issues or Azure DevOps work items and Mural sticky notes in sync, in real time.

Link Mural sticky notes to Jira issues or Azure DevOps work items to keep planning and execution in step, from the first conversation to release day. You can import existing work into Mural as sticky notes or quickly turn new sticky notes into linked issues or work items.

Editable fields sync with a quick click, and view‑only fields refresh automatically when you open the linked sticky note.

Part of Mural’s Jira and Azure DevOps integrations, two‑way sync fits naturally into Agile workflows like:

• Sprint planning
• Backlog grooming
• Roadmap alignment
• User story mapping
• PI (program increment) planning
• Retrospectives

Teams can brainstorm in Mural, then sync outputs directly for execution.

Why we built it

Engineering, product, and design teams need a way to bridge visual collaboration in Mural and the systems they rely on for tracking and delivery.

Too often, teams update stories in Jira or work items in Azure DevOps while designers and engineers keep working from static artifacts in other tools. Updates fall through the cracks, and rework follows. With two‑way sync, your workshops and your backlog stay in step, whether you manage work in Jira or Azure DevOps.

Related: Powering innovation: Real-time data sharing with collaborative R&D tools

How two‑way sync helps you

These integrations help your product, design, and engineering teams a few ways:

Work from one source of truth

Ready to break down tool silos? When Mural stays synced with Jira or Azure DevOps, everyone sees the same priorities, requirements, and updates, no matter the platform.

Accelerate backlog refinement

Turn a sticky note from a planning workshop into a fully populated Jira issue or Azure DevOps work item in seconds, and keep iterating in either space.

Eliminate duplicate work

Stop manually re‑entering updates or copying notes. One change updates everywhere. Ta-da!

Related: Building a product roadmap: Benefits and guide [+ Jira two-way sync]

When to use two-way sync (with examples)

Here’s two scenarios where your team may use two-way sync to save time:

Product managers mapping a release roadmap

By the end of a planning session, you’ve got a mural full of sticky notes. This normally means hours of follow‑up: creating tickets, assigning owners, updating the roadmap. With two‑way sync, the sticky notes you linked during your Mural session are already in Jira or Azure DevOps, ready for execution when the meeting wraps.

Engineering leads running sprint planning

You’re moving tasks around to balance the load and spot dependencies. Normally you’d spend an extra hour or two cleaning up the backlog afterward. With two‑way sync, Jira or Azure DevOps updates as you go, so the sprint backlog is accurate before the call even ends.

Related: 13 best Agile project management tools

Try it now

Ready to try it for yourself? See how to use two-way sync for the Jira integration or Azure DevOps integration by visiting our help center.

Connect Jira or Azure DevOps to Mural and see how easily your team can move from concept to release, without losing alignment. Chat with our team to learn more.