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This template will help you gain insights about what users want to accomplish and how they want to do it.

Minimum viable service: Hero journey

Workshop valuable deliverables aligned to end user goals

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The opportunity solution tree template will help you determine the best place to focus your team’s energy.

Opportunity solution tree

Discover and prioritize better product investments

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Master problem framing with our template. Transform challenges into questions that spark innovative ideas and solutions.

Frame a problem to invite bold new ideas

Master problem framing with our template. Transform challenges into questions that spark innovative ideas and solutions.

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Document and discuss the group’s observations about a problem’s causes and effects, then select a few key areas to address as a group.

Untangle a complex problem

Document and discuss a problem’s causes and effects ▪ 50 minutes ▪ 2-8 people

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Use this template regularly to assess how your product or service compares to other similar products or services available in the market.

Product comparison

Assess your product against competing ones

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Use as your testing guide and a consolidated place for observers to capture notes and feedback during the testing session.

Remote think-aloud testing

Uncover user feedback through direct interaction

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Visualize findings from user research and interviews to inform next steps. Turn interviews into summary postcards, identify common themes, and more.

Research summary

Visualize findings to inform next steps

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Assess your organization's activities based on value to customer and cost to the business.

Value chain analysis

Assess your organization's activities based on value and cost

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Create a deck of cards to organize research, develop sense-making skills, and gamify the future. Synthesize research by gamifying the process.

Trend card deck

Organize trend research, develop sense-making skills, and gamify the future

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Summarize and share succinct summaries of stakeholder, customer, or user interviews.

Postcards from the field

Summarize and share succinct summaries of stakeholder, customer, or user interviews

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Create fair, consistent evaluations with an interview scorecard. Track candidate skills, align criteria, and make informed hiring decisions effortlessly.

Job applicant interviews

Discover your best candidate with visual comparisons

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Visualize complex processes and clarify team responsibilities with Mural's swimlane diagram template. Improve workflow and collaboration.

Swimlane diagram

Visualize complex processes and clarify team responsibilities with Mural's swimlane diagram template. Improve workflow and collaboration.

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Use Mural’s template to identify stakeholders and strategize the level of involvement that each stakeholder may have.

Stakeholder map

Understand key stakeholders for your next project

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Visualize and analyze a process or workflow using Mural’s sequence diagram template.

Sequence diagramming

Visually model the flow of logic within your system

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Develop a clear customer persona with our user persona template. Understand your audience deeply to align go-to-market strategies and build impactful products.

User personas

Summarize research with memorable archetypes of your key audiences

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