LUMA Institute empowers individuals, teams, and entire organizations to be more creative, collaborative, and customer-centered.

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About this Playmaker

LUMA empowers teams to meet any type of challenge, especially now, so they can navigate uncertainty, manage change and risk, and design great things for the people they serve. We work with leading organizations around the world to:

- Help individuals become confident and capable problem solvers.

- Equip teams to collaborate, think differently and deliver impactful solutions.

- Transform organizations into places where people and innovation flourish.

Services & Expertise

Each Playmaker brings its own expertise to the table. Use the contact link on this page to start a conversation about one or more of the following services or topics.
Coaching
Consulting
Facilitation
Keynotes
Trainings
Workshops
Culture Transformation

Design and implementation of the best experience for people in groups, communities, organizations and a society as a whole.

Design Thinking

Creation of innovative solutions to prototype and test through problem framing, user research, and challenging assumptions.

Innovation

Creation, development and implementation of a new product, process or service to add value.

Problem Framing

Definition, understanding and prioritization of complex business problems to make better decisions, faster.

Visual Thinking

Use of visual information and processing to work visually and speed up on innovation.

It’s not that we didn’t have design tools. It’s that we didn’t have the right set of tools that everyone could use quickly. The best thing to do was find a way to change culture at scale.

Joanna Cook
Vice President Experience Design, DCP
Autodesk

Start with a Playmaker template

Best-in-class templates developed to get started quickly.

Start with an Expert Template

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Events featuring

LUMA Institute

LUMA Institute hosts regular meetups, bootcamps, summits and virtual workshops.

MURAL Imagine

Let's envision how to connect with each other more deeply through visual thinking. We're sharing inspiration for the future of team collaboration that's happening now.

Design Thinking Essentials

This course will teach you how to use six essential human-centered design methods from the LUMA System of Innovation to help you deeply understand the problems you’re trying to solve, then develop innovative solutions.

Facilitating Great Meetings

This course will teach you how to plan, prepare for and facilitate your own design thinking work session to address a simple problem of your choice — a work challenge, a personal situation or a fictional scenario — by using human-centered design methods from the LUMA System of Innovation.

LUMA Institute empowers individuals, teams, and entire organizations to be more creative, collaborative, and customer-centered.

Contact Playmaker

LUMA Institute empowers individuals, teams, and entire organizations to be more creative, collaborative, and customer-centered.

Contact Playmaker