Diagram the steps of a business process
A process flowchart diagram (PFD) visualizes the steps of a process and the decisions that must be made in order for the process to function. Every step is represented by a shape in the chart/visual. Lines and arrows connect these shapes to indicate the movement and direction of the process.
A process flowchart can also highlight bottlenecks or task duplication if you're wondering whether or not a particular procedure is worth the time and effort. Elements can be added to your process flow diagram to represent the person or group in charge of a task, decision, or output. Your team can then evaluate what steps in the process are worth keeping, or trying to eliminate, or improving.
Flow key - This shows a glossary of commonly used shapes and their purpose (decision, document, action, etc.).
Visual key - This is an added glossary of even more shapes with more dynamic illustrations.
Brainstorming area - This section is a dedicated open space for planning out the process and other notes relevant to the process map.
Define the process - Here, you can use a shape, icon, sticky note, or image from the Mural library to define the start and endpoint of your process.
Flowchart area - This is the section of the Mural where you and the team develop what processes are necessary and how they logically link to each other.
Review process - Review your processes with the team when sharing a Mural. For every action on the flowchart, ask your team, “Is this step necessary?” or “Can it be improved?”
Next steps - Once your process flowchart is finalized, you can share the Mural with stakeholders and invite them to leave feedback.
Actor - List out the stakeholders involved in this process and how they collaborate and interact throughout the process.
It doesn’t matter what the shapes are so long as they make sense to you and stay consistent, so the same shape represents the same task or person throughout the diagram. There are certain shapes that are traditional in flowcharts. For a list of these symbols, check out our flowchart resource key.
Mural has a diverse lineup of process flowcharts and other productivity templates that will help you efficiently plan your project. You can sample our workflow, data flow, and business process model diagram (BPMN) templates or one of many others crafted for professionals and beginners alike at our Flowchart Resource Center.
We consider the template to be so easy to use that even beginners can get the hang of it in just one session. And if you find it too hard, we’re always here to help. You can always sketch out your workflow on paper first to make sure your process flows logically before committing to the template.