Template courtesy of our friends at:

Template courtesy of our friends at:

Gain a complete understanding of your user's experience

Use this collaborative template to gain a more complete understanding of your user's experience, from the phases they have to go through to the emotions that they experience at each stage. Through this exercise you'll identify first the user’s pain points and then opportunities for improvements along the journey.

‍BLANK TEMPLATE: Start from an untouched template

Get Started from Blank Template

Get Started

EXAMPLE TEMPLATE: Start from a mural with sample content

Get Started from Example Template

Get Started

by Accenture Interactive NL