A Forrester TEI Study

The Total Economic Impact of MURAL

MURAL commissioned Forrester Consulting to conduct a Total Economic Impact (TEI) study and examine the potential return on investment (ROI) that enterprises may realize from using MURAL. To better understand the benefits, costs, and risks associated with MURAL, Forrester interviewed IBM as it has used MURAL for several years in different areas of its enterprise.

Using MURAL allowed us to co-create more quickly and keep our agile momentum rolling without delays in time or increases in costs. It accelerated the speed of getting to the outcome and getting through the exercise much faster than in the past.

KONRAD LAGARDE
Director, IBM