Transform notes from interviews or observations into actionable insights
Use this template to record qualitative research, synthesize your notes, and turn them into actionable insights.
Easily communicate and align on research outcomes by collecting feedback and observations in a shared, centralized location.
Capture all your ideas and notes in a single, shared place
Add images, links, or other media to your mural to make your notes richer
Easily share your notes with team members and other stakeholders
Update your notes from anywhere using the Mural apps for iOS and Android, so everything stays current in real time
To get the most out of the Mural research notes template, created by LUMA Institute, follow the steps outlined below.
The first step is to gather any research notes you have into the Mural template; then, transfer your content onto sticky notes, making sure to limit each sticky note to one idea.
Once you’ve gathered the materials and organized the content into sticky notes, have your team come together and analyze the content, color coding each sticky note according to the key (or a modified version of the key that you define).
Now that you’ve color coded your sticky notes, move them over to the discussion area and cluster them into groups according to overarching themes that you observe in the information.
Don’t lose the momentum! Take advantage of the progress you’ve made in translating your research notes into groups and themes, and press on to create action items and next steps with your team using another template from the LUMA System™, like the untangle a complex problem template — also free to use and edit.
To get the most out of the Mural research notes template, you should:
Make sure that your notes are pasted into the mural and curated appropriately, so that no more than one idea appears on each sticky note — this will make your analysis clearer and more impactful
Use Mural’s private mode to avoid groupthink when color-coding ideas with your team
Use tags for sticky notes and comments to help refine your groups and add any relevant context that may be of use
Writing research notes involves capturing and documenting key insights, observations, and findings from your research activities.
Start by organizing your notes in a structured and systematic manner. Use clear headings and subheadings to categorize different aspects of your research.
Write in a concise and objective manner, focusing on the most important details.
Consider using bullet points, lists, or tables to make your notes more scannable and easy to reference later.
Don't forget to include relevant context, such as the date, location, and participants involved in the research.
Research notes should include essential information that helps you recall and understand the research context. This may include the research objectives, methodology, and any specific research questions or hypotheses. Capture detailed observations, quotes, and anecdotes that provide insights into user behaviors, needs, and pain points. Include any supporting data, such as survey results or analytics, that validate your findings.
It's also important to document any unexpected discoveries or patterns that emerge during the research process. Lastly, make sure to record any unresolved questions or areas that require further investigation.
While writing research notes is crucial, there are some overlooked ways to maximize their value. First, consider using visual elements like sketches, diagrams, or photos to supplement your written notes. Visuals can help convey complex information and make your findings more memorable.
Additionally, create a system for tagging or categorizing your notes to make them easily searchable and retrievable. This allows you to quickly find relevant information when needed.
Another overlooked approach is to share your research notes with your team or stakeholders. This promotes collaboration, sparks discussions, and ensures that insights are not siloed. Lastly, revisit your research notes periodically to identify patterns, trends, or connections that may have been missed initially. This can lead to new insights and opportunities for further exploration.
Mural is the only platform that offers both a shared workspace and training on the LUMA System™, a practical way to collaborate that anyone can learn and apply.