Use this framework to refocus a problem statement. Asking “how” and “why” challenges personal preconceptions and builds a shared understanding that provides a direction for problem-solving.
LUMA offers acclaimed in-person training, custom innovation programs, and a unique digital platform (LUMA Workplace), used by innovators in over 70 countries. Leading organizations around the globe rely on the LUMA System of Innovation — a practical, flexible, and scalable approach to Human-Centered Design.
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