Trust & Security Security that supports the way teams collaborate
Mural is built on rigorous security, privacy, compliance, and governance standards
with administrative controls that support secure collaboration at scale.
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Designed to meet the most stringent of IT and regulatory requirements

Mural's dedicated Security Team implements and maintains controls designed to protect customer data and support secure collaboration.
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Mural maintains globally recognized certifications and attestations that support customer security, compliance, and risk management requirements.

Mural maintains the infrastructure, processes, and operational standards needed to support reliable collaboration at scale.

Mural supports customer data protection through transparent policies, agreements, and responsible data handling practices.
Support secure access at scale, with streamlined authentication
and provisioning.
Protect confidential information with increased visibility and control over how collaborators use Mural.
Maintain compliance with governance and risk management capabilities that support organizational oversight.
Control what external collaborators can access, and gain insights into
team activity.
*BYOK encryption is covered by the platform fee for Enterprise plan customers under the Member pricing model.
Certifications & attestations
Mural maintains SOC 2 Type 2, ISO 27001, and Microsoft 365 certifications and supports compliance with GDPR and CCPA requirements. Mural was also the first company in the visual collaboration space to sign the European Union's AI Pact.

and Risk
Resources for security, governance, and deployment
Give teams the flexibility to collaborate while maintaining the oversight and support needed to scale confidently.

Connect teams, systems, and workflows with a collaboration platform built for enterprise scale.

Explore Enterprise features designed to support governance, organizational oversight, and administrative control.

Configure Mural for your organization with guidance on administration, access management, and workspace governance.

Accelerate deployment, adoption, and long-term success with expert guidance and ongoing support.
Solutions for every team
Learn from the best and see how Mural and LUMA can be applied to gain a true business advantage.
Drive innovation from idea to execution
Connect research, product planning, and decision-making throughout the product lifecycle.
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Deliver better outcomes for every client
Run workshops, manage stakeholder input, and keep projects moving from kickoff to delivery.
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Built on Trust.
Backed by Recognition.





FAQ
What certifications does Mural maintain?
Mural maintains SOC 2 Type 2, SOC 3, ISO 27001, ISO 42001, Microsoft 365, and other certifications and attestations that support customer security, compliance, risk management, and responsible AI requirements. Mural also supports compliance with applicable GDPR and CCPA requirements, and was the first company in the visual collaboration space to sign the European Union’s AI Pact.
Learn more about Mural Security certifications and attestations.
How does Mural protect customer data?
Mural protects customer data through a combination of security controls, encryption, access management, monitoring, vulnerability management, and security policies. Our dedicated Security Team implements and maintains controls designed to protect customer data and support secure collaboration.
Learn more about Mural's security policy.
Where is Mural data stored?
By default, Mural customer data is stored in the United States and hosted on Microsoft Azure. Enterprise customers can use Mural's data residency capabilities to designate where mural data is stored. Data residency settings can be configured on a workspace-by-workspace basis to help support regional and organizational requirements.
Learn more about Mural data residency.
Does Mural support data residency?
Yes. To support our customers in highly regulated industries and geographies, we offer regional data residency for Mural. Mural's data residency capabilities enable Enterprise plan customers to designate the region where data is stored. This can be customized on a workspace-by-workspace basis.
Learn more about Mural data residency.
How does Mural manage user access?
Mural Enterprise includes identity and access management capabilities including single sign-on (SSO), SCIM provisioning, just-in-time (JIT) provisioning, two-factor authentication (2FA), and integration with identity providers. These capabilities help organizations seamlessly manage access across teams and departments.
Learn more about Mural Enterprise features.
Does Mural support SSO and SCIM provisioning?
Yes. Mural supports SAML-based single sign-on (SSO) and SCIM provisioning, allowing organizations to streamline authentication, automate user provisioning, and manage access through their identity provider.
Learn more about Mural Enterprise features.
How does Mural support governance and compliance requirements?
Mural provides governance and compliance capabilities such as audit logs, reporting, workspace management, certifications, attestations, privacy agreements, and administrative controls. These capabilities help organizations support compliance, oversight, and risk management requirements.
Learn more about Mural Enterprise features.
Does Mural support audit logs and reporting?
Yes. Enterprise customers can access audit logs and reporting capabilities that help support governance, compliance, and organizational oversight.
Learn more about Mural Enterprise features.
Does Mural integrate with Microsoft Entra ID (Azure Active Directory)?
Yes. Mural supports integration with Microsoft Entra ID (formerly Azure Active Directory) through SAML SSO and SCIM provisioning, helping organizations manage authentication and user lifecycle management.
Learn more about Mural integrations.
Does Mural support guest and external collaboration controls?
Yes. Mural provides controls for managing guest and visitor access, including guest restrictions, password-protected visitor links, visitor link expiration, and other collaboration management capabilities.
Learn more about Mural Enterprise features.
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