Trust & Security Security that supports the way teams collaborate

Mural is built on rigorous security, privacy, compliance, and governance standards
with administrative controls that support secure collaboration at scale.

Trusted by leading organizations with rigorous compliance standards

Mural is trusted by over 50% of the Fortune 100 and customers in highly-regulated
industries such as financial services, government, and healthcare.

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Security Foundations

Designed to meet the most stringent of IT and regulatory requirements

Security
Security

Mural's dedicated Security Team implements and maintains controls designed to protect customer data and support secure collaboration.

Compliance
Compliance

Mural maintains globally recognized certifications and attestations that support customer security, compliance, and risk management requirements.

Reliability
Reliability

Mural maintains the infrastructure, processes, and operational standards needed to support reliable collaboration at scale.

Privacy
Privacy

Mural supports customer data protection through transparent policies, agreements, and responsible data handling practices.

Enterprise-grade features

Manage access, protect data, and govern collaboration at scale

Identity & access management

Support secure access at scale, with streamlined authentication
and provisioning.

SSO (SAML 2.0)
SCIM provisioning
Secure session management
Data protection

Protect confidential information with increased visibility and control over how collaborators use Mural.

File type restrictions
Data residency
BYOK encryption*
Information governance

Maintain compliance with governance and risk management capabilities that support organizational oversight.

Audit logs and support for SIEM
eDiscovery
Data retention
Collaboration management

Control what external collaborators can access, and gain insights into
team activity.

Customizable guest controls
Configurable visitor controls
Scalable access controls

*BYOK encryption is covered by the platform fee for Enterprise plan customers under the Member pricing model.

Certifications & attestations

Mural maintains SOC 2 Type 2, ISO 27001, and Microsoft 365 certifications and supports compliance with GDPR and CCPA requirements. Mural was also the first company in the visual collaboration space to sign the European Union's AI Pact.

SOC 2 Type 2 - Trust Services Principles
SOC 3 report
Information Security Management System (ISMS)
AI Management System (AIMS)
SOC 2 Type 2 - Trust Services Principles
Microsoft SSPA certified
Security, Trust, Assurance,
and Risk
General Data Protection Regulation
California Consumer Privacy Act

Resources for security, governance, and deployment

Give teams the flexibility to collaborate while maintaining the oversight and support needed to scale confidently.

Mural Enterprise
Mural Enterprise

Connect teams, systems, and workflows with a collaboration platform built for enterprise scale.

Pricing and features
Pricing and features

Explore Enterprise features designed to support governance, organizational oversight, and administrative control.

Enterprise administration
Enterprise administration

Configure Mural for your organization with guidance on administration, access management, and workspace governance.

Mural Accelerate
Mural Accelerate

Accelerate deployment, adoption, and long-term success with expert guidance and ongoing support.

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Solutions for every team

Learn from the best and see how Mural and LUMA can be applied to gain a true business advantage.

Drive innovation from idea to execution

Connect research, product planning, and decision-making throughout the product lifecycle.

Move deals forward with greater alignment

Bring structure to account planning, stakeholder conversations, and deal execution.

Deliver better outcomes for every client

Run workshops, manage stakeholder input, and keep projects moving from kickoff to delivery.

Bring marketing teams into perfect alignment

Plan campaigns, organize feedback, and move ideas from strategy to launch—all in one shared workspace.

Keep Exploring

Learn more about Mural

Stay up to date on what's new
Release Notes
Stay up to date on what's new
Connect Mural to the tools your teams use
Integrations
Connect Mural to the tools your teams use
Learn from experts and customer stories
Blog
Learn from experts and customer stories
CUSTOMER VOICES

What Our Customers Say

We went from collaborating on whiteboards in person to working remotely, and our customers, partners, and internal teams don’t always share a common set of tools. We needed a flexible, easy way to collaborate visually among all parties — and we found that with Mural.”

Stephen Goetzinger, Chief Product Owner

"In our role, we need to understand a lot of things from the customer: their current landscape, their goals, business drivers, current challenges, etc. We now use Mural to facilitate these discussions. This allows for discovery conversations to be more visual and more interactive; it brings the customer into the discussion."

Andrew Marti, UX Design Research Director

If you start listening to people's feedback and acting on it, 2 things will happen. They'll give you more feedback, and the quality of that feedback will improve every single time.

Anthony Coppedge, Global Agile Digital Sales Transformation Lead at IBM
Explore customer outcomes

Built on Trust.
Backed by Recognition.

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FAQ

What certifications does Mural maintain?

How does Mural protect customer data?

Where is Mural data stored?

Does Mural support data residency?

How does Mural manage user access?

Does Mural support SSO and SCIM provisioning?

How does Mural support governance and compliance requirements?

Does Mural support audit logs and reporting?

Does Mural integrate with Microsoft Entra ID (Azure Active Directory)?

Does Mural support guest and external collaboration controls?