A workflow diagram visualizes the actions and steps needed to complete a project or process. At their simplest level, workflow diagrams are flowcharts created using boxes and diamonds to represent actions and steps in the process. Then, every step is connected with an arrow to represent the flow from beginning to end.
Some visual collaborators prefer to use less abstracted images to represent specific aspects of the workflow. For example, an app developer might use an image of a bug to represent all the QA steps in launching a new feature.
Consultants often use workflow diagrams to better understand their clients’ processes and identify opportunities to speed up innovation. They will lead a workflow analysis to identify and map a process and the key stakeholders involved.