Participants:
Time to run:

Roles & responsibilities: RACI model template

Align team members for an upcoming project: responsible, accountable, consulted, informed

Roles & responsibilities: RACI model

The real-life, corporate version of playing the board game Guess Who? sounds fun…in theory. Who’s there to give feedback? Who’s actually signing off? You shouldn’t have to guess. Your projects deserve clear direction, roles, and responsibilities. Let us introduce you to Mural’s RACI chart template.

With our RACI chart, or RACI matrix template, you’ll find clarity and alignment, turning chaos into true collaboration. It’s the ultimate tool to help ensure everyone knows their role, keep communication flowing, and drive projects to success.

What is a RACI chart?

A RACI chart is a tool used to clarify roles and responsibilities within a project or process. Think of it as your project’s cast list, guiding everyone to their mark on the stage. It breaks down roles into four categories:

  • Responsible (who’s getting the job done)

  • Accountable (who’s making sure it’s done right)

  • Consulted (who’s giving advice along the way)

  • Informed (who’s staying in the loop).

Did you know 66% of knowledge workers aren’t very happy with how their team works together? With a RACI model template, confusion and crossed wires become less of an obstacle. It ensures every task has a clear owner, making teamwork smoother and project execution a breeze. It’s a framework for keeping your project plan on track and everyone in sync.

Why should you use a RACI chart?

A RACI chart makes project management easier. It defines roles in collaborative environments: A RACI chart boosts communication by showing who needs to be in the loop and enhances teamwork by preventing task overlaps. With a RACI chart, you get a streamlined approach that keeps your project on track and your team working better together.

Benefits of a RACI chart template

  • Clear accountability: RACI chart templates clearly show who’s in charge of each task, cutting through the fog of confusion and making sure every task has its own dedicated superhero.

  • Improved communication: RACI charts map out who needs a chat and who just needs a heads-up, making sure everyone’s on the same page and limiting misunderstandings.

  • Enhanced collaboration: RACI chart templates turn cross-functional chaos into smooth sailing by clearly defining who does what, preventing duplicated efforts and missteps.

  • Streamlined workflow: This template simplifies task management. When everyone understands their job, the team can get to a final result faster.

How to use Mural’s RACI chart template

Step 1: Select your project team

Before you can create a RACI diagram chart, you need to develop the project and choose who will be a part of your working team.

Step 2: Customize your RACI template

Once you decide which teammates fit into each category, start filling out your chart with their names, titles, and role within the project. If you need some inspiration, here’s a filled template.

Step 3: Collaborate with your team

As you’re building out your RACI chart template (and throughout the project timeline), make sure to involve your team so they are on the same page.

Step 4: Review and refine

Regularly review the RACI chart to ensure roles and responsibilities are up to date and adjust as the project evolves.

Tips on using our RACI chart template

  • Streamline your team: No one likes too many cooks in the kitchen. Make sure to only involve the right people so only the voices that need to be heard are contributing.

  • Keep it clear: Don’t overload the chart. Focus on major tasks and roles. Simplicity is the spice of clarity!

  • Review regularly: Give your RACI analysis chart a tune-up every so often. Keep it fresh and aligned with reality.

Get the most out of your RACI chart template

We love helping teams work better together. Use our features below to help make your RACI diagram template even more useful.
Sticky notes & text

Sticky notes & text

Add ideas, action items, and more as a sticky note or text box — then change the colors and cluster to identify patterns and new solutions.

Celebrate & reactions

Celebrate & reactions

Celebrate wins together with a confetti drop, or give real-time feedback with reaction emojis.

Real-time collaboration

Real-time collaboration

Add more productivity and engagement to meetings and calls with features to guide collaboration.

Tags on sticky notes

Tags on sticky notes

Customizable labels make it easy to find, organize, and categorize your work in a mural.

Infinite & resizable canvas options

Infinite & resizable canvas options

Choose the right canvas for your collaboration goals — flexibility without limits.

Easy sharing

Easy sharing

There are no barriers to collaboration with the ability to safely and securely share murals with others.

Roles & responsibilities: RACI model template frequently asked questions

What is a RACI chart?

What teams most benefit from using a RACI chart?

Mural and LUMA System Logo Lockup

Mural is the only platform that offers both a shared workspace and training on the LUMA System™, a practical way to collaborate that anyone can learn and apply.