Create a visual guide to structure your organization
An org chart (short for organizational chart) is a visual diagram that shows the internal structure of a company, with roles, responsibilities, and relationships between individuals. Org charts are also commonly used to show users the level of accountability for each person in an organization.
A functional, top-down organizational chart, commonly used in a traditional business structure. Hierarchical org charts typically feature a central officer or leading body at the top of the chart, with direct reports branching underneath. These can be subdivided by department or product.
A flat org chart has no hierarchy and few or zero levels of management between executives and employees. This kind of chart is useful for larger projects where most teams have equal levels of responsibility, mostly in the development stage of a project. A flat org chart usually shows one manager, and several employees, with very little divisional reporting.
A matrix organizational structure is for companies in which employees are divided into teams based on the product they’re working on, who also report to a functional manager. Matrix structures aim to improve communication between teams and prevent the need for frequent realignment.
Choose from one of the organizational structures or customize one of the charts in the template to suit your organization.
Add roles and job titles for each individual in the organization. Make sure to include every person, team, and department necessary, and determine their place according to the initial structure you chose.
Use lines to plot the flows of responsibility between each individual, team, and department.
If you ever come across a gap in reporting information, ask someone. If no one has a conclusive answer, you should go to your C-suite leaders and have someone define the responsibilities and reporting structure for the gap you found.
A dead-end in a reporting structure usually happens when your organization is unsure about someone’s status. But everyone has to be held accountable for their role. If you do find an employee with no clear manager, you should either find a current position that makes logical sense for them to report to or create one. Even freelancers, consultants, and advisers report to someone.
Most companies do not share their org charts externally. The only good reason to share an org chart externally is if you are looking for transparency to your audience, in which case some companies have decided to release their org structures.