Multi-actor journey map template

Show complexity and details of an enterprise service based on data collected from research

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Multi-actor journey map

Multi-actor journey map template FAQs

Template use cases

Creating a multi-actor journey is a quick way for you and the team to illustrate the complexity and nuances of an enterprise-level service or system. The information applied to the board should be representative of the observations, research, and data collected about your users and services.

The Multi-actor journey map was created by the EY Design Studio.

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Multi-actor journey map template FAQs

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