Prep Time:
Time to run:
30 min

User interviews template

Gain understanding by speaking with people who use your product or service

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Build empathy and gain a deeper understanding by speaking directly with people who use the product or service your company offers.

How to create a User interviews template

User interviews template frequently asked questions

LUMA Institute

Template by LUMA Institute


LUMA offers acclaimed in-person training, custom innovation programs, and a unique digital platform (LUMA Workplace), used by innovators in over 70 countries. Leading organizations around the globe rely on the LUMA System of Innovation — a practical, flexible, and scalable approach to Human-Centered Design.

Mural and LUMA System Logo Lockup

Mural is the only platform that offers both a shared workspace and training on the LUMA System™, a practical way to collaborate that anyone can learn and apply.