Gain understanding by speaking with people who use your product or service
Build empathy and gain a deeper understanding by speaking directly with people who use the product or service your company offers.
LUMA offers acclaimed in-person training, custom innovation programs, and a unique digital platform (LUMA Workplace), used by innovators in over 70 countries. Leading organizations around the globe rely on the LUMA System of Innovation — a practical, flexible, and scalable approach to Human-Centered Design.