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Empathy Map Canvas Template

Design with your users' needs in mind

Courtesy of our friends at

Used to develop a deep, shared understanding and empathy for other people, an Empathy Map is a tool that helps describe aspects of a user's experience, needs and pain points. This template allows you to quickly understand your users’ experience and mindset.

How to create a Empathy Map Canvas Template

Empathy Map Canvas Template Frequently Asked Questions


Template by XPLANE


XPLANE is a design consultancy focused on aligning and engaging large organizations to accelerate results. Founded by Dave Gray, they're a team of illustrators, authors, MBAs, graphic designers, journalists, and consultants united by the passion for solving business's most complex problems.

*The Design Ops Canvas and above explanation provided courtesy of (from the creators of XPLANE).