Subprocessor
Subprocessing Activities
Location
Adobe
Cloud-based Marketing Automation Solution
United States
Amazon Web Services
Cloud Service Provider
United States
Chorus
Cloud-based Analytics Tool
United States
Fivetran
Cloud Based Connector and Data Centralization Services
United States
Mandrill / Mailchimp
Cloud-based Customer Support Services
United States
Microsoft Azure
Cloud Service Provider
United States
Rollbar
Cloud-based Action Tracking Service
United States
Salesforce Cloud
Cloud-based Customer Support Services
United States
Sisense (Periscope)
Cloud-based BI Services
United States
Vanilla
Cloud-based Community forum
United States
Last Updated: Apr 15, 2022
This Education Program Supplement applies only to Customers that are part of the Mural for Education program (the “Education Program”). This Education Program Supplement supplements the Services Agreement (the “Agreement”), and comprises part of the Mural Terms of Service. Any capitalized terms that are not defined in this Education Program Supplement have the meanings assigned to such terms in the Terms of Service.
As part of the Education Program, we offer different Plans specifically for students and educators, as well as an opportunity for qualifying participants to create a custom solution. As part of our commitment to students and educators, the Plans in the Education Program are free of charge. Each Plan has a slightly different mix of available features, services, and configuration options. For more information on our available Plans, please visit mural.co/education. You may change your Plan at any time by following the instructions on the Site, or by contacting support@mural.co. We reserve the right to impose or modify Plan limits and fees at any time in our sole discretion.
WE RESERVE THE RIGHT TO MODIFY ANY ASPECT OF THE EDUCATION PROGRAM, TO ADD OR WITHDRAW FEATURES OR BENEFITS, OR TO SUSPEND OR DISCONTINUE THE EDUCATION PROGRAM ENTIRELY (TEMPORARILY OR PERMANENTLY), AT ANY TIME WITH OR WITHOUT NOTICE. WE ALSO RESERVE THE RIGHT TO CHANGE OUR FEES (OR BEGIN CHARGING A FEE) ASSOCIATED WITH PLANS IN THE EDUCATION PROGRAM AT ANY TIME IN OUR SOLE DISCRETION.
The Education Program is intended for students and educators at educational institutions, including without limitation community colleges, colleges, universities, trade schools, professional schools, and post graduate programs, for use in an academic setting or for academic purposes. Education technology companies are not eligible. As explained in the Agreement, the Services are not intended for and may not be used by anyone under the age of 16. This means that the Education Program is not intended for use with students who are under 16 years of age. As the Customer, you are responsible for ensuring that your Authorized Users meet the age requirements for using the Services. ELIGIBILITY FOR PARTICIPATION IN THE EDUCATION PROGRAM IS DETERMINED BY MURAL IN OUR SOLE DISCRETION.
As an Education Program Customer, you expressly represent and warrant that:
The “Publicity” section of the Agreement will not apply to participants in the Education Program. Neither party will use the logo or branding of the other party, nor issue a press release about Customer becoming a Mural customer or a case study about Customer’s experience with the Services or Education Program, without the prior written consent of the other party.
As explained in the Agreement, the Services are not to be used to create, store, or otherwise process any Sensitive Data, including without limitation any “personally identifiable information” from “education records,” as such terms are defined in the Family Educational Rights and Privacy Act (FERPA) and similar state and federal laws, or any related rules or amendments. Mural does not act as a “school official” as defined under FERPA, and Customers are solely responsible for using the Services only for non-FERPA covered purposes. For example, you should not use your Workspace for purposes of grading student assignments or storing student records. You agree that we cannot support and have no liability for Sensitive Data that you or any Authorized users may create on or post to the Services, or which you process or store using the Services, in violation of our Terms of Service.