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In order to support the delivery of our services, MURAL may engage and use third party vendors as data processors, with access to certain Customer Data.
At MURAL, we want to be transparent by letting you know who are these vendors and keeping you updated.
Please note that terms used on this page, but not defined, have the same meaning as defined in our Terms of Services and Privacy Policy.
We want to be fully transparent with our users about how we collect and use data. MURAL uses cookies or similar technologies to gather and analyze information about you and how you use our Service. We put together this Cookie Policy to provide you with more information about these cookies and technologies.
MURAL uses cookies and similar technologies like single-pixel gifs and web beacons, to record log data. We use both session-based and persistent cookies. Cookies are small text files sent by us to your computer and from your computer or mobile device to us each time you visit our website or use our desktop application. They are unique to your account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
Some cookies are associated with your account and personal information in order to remember that you are logged in and which workspaces you are logged into. Other cookies are not tied to your account but are unique and allow us to carry out site analytics and customization, among other similar things. If you access the Services through your browser, you can manage your cookie settings there but if you disable some or all cookies you may not be able to use the Services. MURAL sets and accesses our own cookies on the domains operated by MURAL and its corporate affiliates. In addition, we use third party tools for website analytics. We do not currently recognize or respond to browser-initiated Do Not Track signals as there is no consistent industry standard for compliance.
For more information about the Website Cookies we use and the purposes for which we use Cookies, please click on the Website Data Collection Preferences button below to check the current Cookies and their functionalities.
Cookies can either be "session Cookies" or "persistent Cookies". Session Cookies are temporary Cookies that are stored on your device while you are visiting our Website or using our Service, whereas "persistent Cookies" are stored on your device for a period of time after you leave our Website or Service. The length of time a persistent Cookie stays on your device varies from Cookie to Cookie. We use persistent Cookies to store your preferences so that they are available for the next visit, and to keep a more accurate account of how often you visit our Service, how often you return, how your use of the Service may vary over time. We also use persistent Cookies to measure the effectiveness of advertising efforts. Through these Cookies, we may collect information about your online activity after you leave our Service.
Some Cookies are placed by a third party on your device and may provide information to us and third parties about your browsing habits (such as your visits to our Service, the pages you have visited and the links and advertisements you have clicked). These Cookies can be used to determine whether certain third party services are being used, to identify your interests, to retarget advertisements to you and to serve advertisements to you that we or others believe are relevant to you. We do not control third party Cookies.
What types of cookies do we use and for which purposes?
Essential (or "Required") Cookies that are required for providing you with features or services that you have requested. For example, certain Cookies enable you to sign in to secure areas of our Website or use a shopping cart feature within our Service. Disabling these Cookies may make certain features and services unavailable.
Functional Cookies are used to record your choices and settings regarding our Service, maintain your preferences over time and recognize you when you return to our Service. These Cookies help us to personalize our content for you, greet you by name, and remember your preferences (for example, your choice of language or region).
Performance/Analytical Cookies allow us to understand how visitors use our Website and Service such as by collecting information about the number of visitors to the Website, what pages visitors view on our Website and how long visitors are viewing pages on the Website. Performance/Analytical Cookies also help us measure the performance of our advertising campaigns in order to help us improve our campaigns and the Service’s content for those who engage with our advertising.
Retargeting/Advertising Cookies collect data about your online activity and identify your interests so that we can provide advertising that we believe is relevant to you.
You can decide whether or not to accept Cookies. One way you can do this is through your internet browser’s settings. Most browsers have an option for turning off the Cookie feature, which will prevent your browser from accepting new Cookies, as well as (depending on the sophistication of your browser software) allow you to decide on acceptance of each new Cookie in a variety of ways. You can also delete all Cookies that are already on your computer. If you do this, however, you may have to manually adjust some preferences every time you visit a site and some Service and functionalities may not work.
To explore what Cookie setting are available to you, look in the "preferences" or "options" section of your browser’s menu.
We also allow you on our Website to opt out of certain types of Cookies by clicking on the cookie banner when you first enter the applicable website, or by clicking on the Website Data Collection Preferences button below to adjust your cookie settings. Please note that if you disable cookies, some services or website functionality may not be available.
Entity Name
Subprocessing Activities
Entity Country
Microsoft Azure
Cloud Service Provider
United States
Intercom
Cloud-based Customer Support Services
United States
Auth0
Cloud-based Authentication Services
United States
Mandrill
Cloud-based Customer Support Services
United States
Amazon Web Services
Cloud Service Provider
United States
Netsuite
Business Management Software
United States
Stripe
Cloud-based Payment Platform
United States
Segment
Cloud-based Marketing Service
United States
Salesforce
Cloud-based Customer Relationship Manager
United States
Google Analytics
Cloud-based Analytics Tools
United States
Webflow
Cloud-based Marketing Service
United States
Rollbar
Cloud-based Action Tracking Service
United States
Sisense (Periscope)
Cloud-based BI Services
United States
Drift
Cloud-based Marketing Service
United States
NomNom
Cloud-based Marketing Service
United States
Client Success
Cloud-based Customer Relationship Manager
United States
Satismeter
Cloud-based Client Survey Service
United States
Tray.IO
Cloud-based Integration Service
United States
Chorus
Cloud-based Analytics Tool
United States
Skilljar
Cloud-based E-Learning Platform
United States
Marketo Engage
Cloud-based Marketing Automation Solution
United States
Heap, Inc.
Cloud-based Analytics Provider
United States
BillingPlatform Corporation
Business Management Software
United States
Clari, Inc.
Cloud-based Customer Relationship Manager
United States
Highspot
Cloud-based Marketing Service
United States
Chilipiper
Cloud-based Sales Automation Service
United States
Outreach
Cloud-based Communication Automation Solution
United States
Profitwell
Cloud-based
SaaS Reporting
Analytics Solution
United States
Vanilla
Cloud-based Community forum
United States
Sendoso
Cloud-based Marketing Service
United States
Engagio
Cloud-based Account-based Marketing Analytics Platform
United States
Playvox
Quality Management
United States
We may have to modify this list from time to time, as our company grows.
We commit to posting any changes 30 days before we actually engage with a new third party.
If you have any concerns about the additions we are making, please contact compliance@mural.co and provide a detailed explanation on this matter.
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