Collaborative Intelligence
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September 15, 2025
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Unlock Breakthroughs: How Visual Collaboration Powers Open Innovation in R&D

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Innovation is the lifeblood of any successful R&D team, but traditional processes can be a bottleneck. Teams often struggle with internal silos, disjointed workflows, and a lack of a clear, shared vision.

If you’re facing these all-too-common challenges, embracing visual collaboration can be an extremely effective solution. And if you choose an AI-powered visual collaboration platform? You might be blown away by how much more efficiently your team works, how quickly they align on complex strategies, and how rapidly the pace of innovation can accelerate for your organization.

What is open innovation?

Open innovation is a dynamic approach that recognizes valuable ideas and knowledge can come from anywhere – not just from within your own company walls. You can think of it as a way of crowdsourcing external expertise, whether that's from customers, partners, suppliers, or even competitors.

By tapping into this broader network, you can greatly expand the pool of ideas driving innovation for your team and accelerate the pace of development and breakthroughs.

Why is open innovation important for R&D teams?

Today, R&D projects are more complex than ever, requiring experts from various fields to work together to solve highly uncertain problems. The traditional model of a single, centralized R&D group can actually hinder the speed and success of innovation, while the knowledge sharing involved in open innovation can help research teams align and reach important insights more quickly.

But at a more basic level, organizations everywhere are realizing the value to be found in embracing collaboration – and the risks associated with not doing so. According to a recent report by Atlassian, an astounding 25 billion work hours are lost each year to ineffective collaboration. 93% of executives say teams could deliver similar outcomes in half the time if they collaborated more effectively, and 56% of knowledge workers specifically call out the differing ways teams plan and track work at their company as a roadblock to collaboration.

Cross-functional collaboration is at the heart of open innovation, which can lead to an accelerated pace of ideation, more productive feedback loops, and ultimately reduced time to market for new products and features. And of course, these efficiency gains are typically reflected in savings on the company’s bottom line.

However, embracing an open innovation model isn't without its challenges. It can be tough to integrate so many diverse perspectives and manage internal and external partnerships effectively. This is where visual collaboration platforms like Mural come in—they provide a powerful framework for breaking down those barriers.

How does visual collaboration help R&D teams embrace open innovation?

Visual collaboration tools create a shared, digital space where everyone can contribute, no matter where they are. Imagine a virtual whiteboard that serves as an ideation hub, a networking framework, a source of truth for complex projects, and more. It's a place where diverse teams can easily:

  • Foster clarity and alignment: Visual collaboration simplifies complex information by making goals, progress, and dependencies visible to everyone. This ensures all team members are aligned and working toward the same objectives, and that they are drawing on a shared source of data to inform their work. Check out our data flow diagram template to see the benefits of real-time data sharing in action.
  • Enhance creativity and ideation: Visual tools provide a framework for brainstorming, allowing teams to explore unconventional approaches and generate diverse ideas. By using digital sticky notes and diagrams, teams can easily organize thoughts and synthesize large volumes of data, helping them improve research efficiency and identify patterns that can take them from plan to action more efficiently.
  • Improve communication and efficiency: We've all been in those endless meetings where information gets lost. The Atlassian report mentioned above found that people in organizations with poor meeting cultures spend 50% more time in unnecessary meetings than they do making progress on important work. Visual collaboration can replace these meetings with more effective, asynchronous methods of information sharing. You can easily monitor progress and review project notes in a shared virtual space without needing to track down a specific person or sift through countless emails and chats.

What AI tools empower visual collaboration and accelerate open innovation?

When vetting and choosing a visual collaboration platform for a cross-functional R&D team, keep in mind the enormous impact AI-powered collaboration tools can have. Mural AI is a fantastic example of one such tool, and its unique features can enhance open innovation for your team in some crucial ways.

Ideate quickly and effectively with Generate and Build a Mural

When you have a team with great ideas, you need a way to organize them without losing momentum. Mural AI’s Generate feature can get the ball rolling in your next brainstorming session by producing ideas, questions, hypotheses, and more from simple natural language prompts. And the Build a Mural feature can produce a unique visual workspace suited to your specific project’s needs from your input. By bringing order to the creative chaos often found in brainstorming sessions, you can move your project on to the execution phase faster and with greater clarity.

Find and maintain organizational alignment with stakeholder mapping

Successful innovation requires buy-in from multiple teams and stakeholders. Mural’s AI-powered stakeholder mapping helps you easily and accurately keep all your key players aligned in one place. By visually mapping out all key players – from R&D to marketing to sales to external collaborators – you can ensure everyone understands how their role contributes to the project's goals. It also provides an important source of truth regarding subject-matter experts on the team, helping you ensure the right voices are brought in to collaborate at the right times.

Measuring impact and managing feedback for iteration

Innovation is a continuous journey. You need a way to measure what’s working and what isn’t so you can adapt in real-time. Mural AI’s cluster and classify features help sort through the massive amount of internal and external feedback generated during an R&D project, grouping similar ideas together and performing sentiment analyses to help you identify winning ideas, areas for improvement, and pain points. By distilling this qualitative data down into usable chunks, your team will be able to decide on the correct next steps faster than ever.

Try Mural with your R&D or innovation team and work faster through visual collaboration.

FAQs

Q: What role does real-time data sharing play in enhancing research efficiency and speeding up decision-making?

A: Real-time data sharing is a game changer for go-to-market teams. When R&D, sales, and marketing can all see the same, up-to-the-minute information on a visual canvas, it eliminates knowledge silos and prevents miscommunication. This accelerates everything from market research to product validation. Instead of waiting for weekly reports, teams can instantly react to new insights, making faster, more informed decisions that keep product launches on track and competitive.

Q: How do AI-powered collaboration tools like Mural AI accelerate the discovery process?

A: Our AI solutions are designed to supercharge your team's creativity and efficiency. Think of it as a helpful co-pilot for ideation. AI can quickly synthesize large amounts of information, identify patterns, and even generate new ideas based on what's already on the canvas. For R&D teams in particular, this accelerates the discovery process by helping you get past creative blocks and uncover new connections. It frees up your team to focus on the truly strategic work of refining and developing those ideas, not just organizing them.

Q: What are the tangible benefits (e.g., faster time to market, better products) of using visual collaboration for open innovation in R&D?

A: By creating a shared, visual space, teams can easily co-create and build upon each other's ideas in a way that static documents or emails can't replicate. This open innovation approach in R&D leads to faster cycles of ideation and iteration, which directly contributes to a shorter time to market. Moreover, by inviting cross-functional perspectives from the start, you help ensure the final product is not only innovative but also aligned with marketing and sales strategies, resulting in a more well-rounded and successful product.

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