The first time you talk to a prospect or potential partner it's easy to... just talk. You might take some notes, but when you don't follow-up right away you risk your retention simply eroding away. It's hard enough to absorb all the details, much less capture the patterns and trends. Voltage Control created the Focus Finder to address this challenge, and use it on almost all of our 'first points of contact' because if we don't have a record of it, did it even happen?
Watch this video for an overview of the Focus Finder process: