Practitioner Certification Program - AI Track
Solve real problems with human-centered design and AI
The art of collaboration
Join LUMA Institute and Accenture in Toronto for a two-day, hands-on certification program. Learn how to apply LUMA methods and AI to real challenges in your work, and build the judgment to know when AI can help and when human thinking should lead.
Practitioner Certification Program - AI Track
Solve real problems with human-centered design and AI
Wed
Dec 2, 2026
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Thu
Dec 3, 2026
9:00 am
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5:00 pm
ET
Hear from
What You'll Gain
AI is changing how teams solve problems. But having access to AI doesn’t mean you know where it fits, how to use it well, or whether it’s improving your thinking. The LUMA Practitioner Certification Program - AI Track helps you incorporate AI into your practice as you frame problems, understand people’s needs, and develop stronger ideas.
During this immersive two-day certification program, you’ll learn how to:
- Use AI with LUMA methods for research, synthesis, idea generation, and alignment
- Frame problems and understand people’s needs before developing solutions
- Recognize where AI helps and where human thinking should lead
- Apply what you learn to a real challenge from your work
You’ll earn the Practitioner of Human-Centered Design certification, the same certification as the standard program. You’ll also get AI prompts and resources to create recipes and session plans for your team.
What you’ll experience
Day 1 — Rethink how teams work with AI
- Get introduced to Human-Centered AI and how it can strengthen the way people work
- Learn core LUMA methods for understanding people’s needs and developing solutions
- Practice using AI with the methods and weighing its benefits and limitations
Day 2 — Turn learning into action
- Explore how AI can support research, synthesis, idea generation, and alignment
- Practice using AI with LUMA methods on a challenge from your work
- Build prompts, recipes, and session plans to bring back to your team
Customer Examples
See how organizations are improving alignment and execution with Mural and LUMA Institute.
Frequently asked questions
Who should attend?
Anyone who collaborates with others to solve problems, develop ideas, or make decisions and wants to use AI thoughtfully. This may include leaders, consultants, facilitators, product teams, and innovation teams.
Do I need AI experience?
No. The program introduces Human-Centered AI and gives you practical experience using AI alongside LUMA methods. Familiarity with AI tools can be helpful but is not required.
What makes this different from other AI certification programs?
Most AI certification programs focus on AI tools. LUMA focuses on people. You’ll practice applying AI to understand people’s needs, develop ideas, and make better decisions, while building the judgment to know when human thinking should lead.
What happens after the certification program ends?
Three two-hour coaching sessions follow the learning sessions. You’ll receive expert feedback and continue applying LUMA methods and AI to your work.
Can we bring this program to our organization?
Yes. LUMA offers a private program for teams and organizations that want to build shared AI practices and strengthen collaborative problem-solving. Contact our team to learn more.
