Choose the best plan to scale visual collaboration

How does adding memberships to my workspace affect my billing?

When you purchase new memberships, you will be billed proportionally to the time left before your next billing period. For example, if you purchase 5 memberships in January and you are billed annually, and then you purchase 2 more memberships in June, you will only be charged for six months of the year for those additional two memberships. If you remove memberships, you will be discounted proportionally to the time left before your next billing period from your next payment.

Does everyone I collaborate with in MURAL need a membership?

Anyone you invite to collaborate in a workspace, a room, or a mural is automatically added to a workspace’s list of members and will need membership with that workspace. Anyone who accesses a mural through a View link will not be added to that workspace and does not need a membership.

If a workspace member invites people to my workspace, will I be charged?

No. You have total control and previsibility of your billing so that there are no surprises. If the number of members in your workspace surpasses the number of memberships you’ve purchased, you will have 14 days to either remove the extra members or purchase memberships for them. After 14 days, your account will be locked if you still have more members in your workspace than paid memberships. You will never be charged for more memberships than you’ve explicitly purchased.

Can I change the number of memberships in my workspace?

Yes. You can add or remove memberships, or cancel your subscription at any time.

What happens when my free trial ends?

After your free trial ends, you have some options. If you want to continue using MURAL, you can choose a paid plan. Or, if you feel strange extenuating circumstances kept you from really feeling the MURAL magic during your free trial, you can request an extension. Once your free trial ends, you will not be able to access any of the content you created during your free trial. The good news is your content doesn’t disappear into a black hole; when you subscribe to a paid plan, you regain access to all your content.

Which types of payment are accepted?

We accept VISA, Mastercard and American Express credit cards. Unfortunately, we cannot accept debit cards. You can also have us send an invoice to your company when you get past 5000 dollars. Contact us to sort out details.

Does MURAL offer discounts?

MURAL offers a slight discount per membership per month subscribing yearly instead of monthly.

What are memberships?

We think of MURAL as a club for your imagination. You need a membership to come and exercise your brain and collaboration to ultimately transform into the best imagination worker you may be. Team members will need a membership each to collaborate.

How do I invite team members?

You can either invite team members to the workspace via email or send direct emails to specific rooms and murals.

Is there a way to allow access without the need to sign up?

You can send a direct link from the "anonymous link" section of the share modal in any mural. For SSO-enabled accounts, they would just need to sign in to their main SSO username.

How do I invite internal stakeholders (within customer's domain)?

You can send a direct link from the "anonymous link" section of the share modal in any mural. From the same modal, you can change anonymous collaboration setting to either "view" or "edit" for anyone that isn't a MURAL member. If the stakeholders are members, you can add names or email addresses on the "invite people" section of the share modal and the user will get an email invitation. For SSO-enabled accounts, they would just need to sign in to their main SSO username.

How can I work with people outside my company?

Invite clients and external partners to rooms by selecting "share room" from the room dropdown menu or by adding email addresses in the "invite people" section of the share modal in any mural. Stakeholders who are external to the customer's domain will be invited as guests and are free of charge. You can also upgrade them to members if they become part of your team.

How do I get my whole company on board?

You will need an Enterprise Network account. We can offer a transformation program proposal based on your needs. We understand it takes time to deploy at scale. Please contact sales and ask about a "Company Wide Expansion Package".