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Boston Consulting Group (BCG)

The Future of Client Engagement

Matthew Kropp
Matthew Kropp
Managing Director & Partner
August 27, 2020

In these unprecedented times, companies have had to rapidly shift their entire sales force to working remotely. Gone are face-to-face meetings, client dinners, and the entire social element of sales. And yet, demand is down, in some sectors massively. How can sales adapt to this new reality, and will these changes endure? BCG Managing Director & Partner Matthew Kropp shares his advice for sellers, along with how organizations can use their pricing strategy to retain and grow business, despite the economic challenges of COVID-19.

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