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USAA

Expert Facilitators Scale the Value of Design Thinking

Erin Hauber
Director of Human-Centered Design Practice
July 30, 2020

Erin Hauber of USAA joins Mariano Suarez-Batton of MURAL for a conversation around what it takes to become an expert facilitator, what a typical day in the life of a facilitator is, and how facilitators can scale the value of design thinking. 


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Watch the full session below: