Expert Facilitators Scale the Value of Design Thinking
Erin Hauber
Director of Human-Centered Design Practice
July 30, 2020
Erin Hauber of USAA joins Mariano Suarez-Batton of MURAL for a conversation around what it takes to become an expert facilitator, what a typical day in the life of a facilitator is, and how facilitators can scale the value of design thinking.